In this work, we present the detailed findings of our qualitative and quantitative studies conducted at a women helpline portal in Delhi, India. This webpage is an attempt of ours to produce one window access to each lady, regardless of her work standing, whether operating in unionized or unorganized, non-public or public sector, to facilitate the registration of criticism associated with harassment. The study amplifies our understanding of the helpline portal and shows a complete outline of the technological practices within the present ecosystem of the helpline portal. Our analysis disclosed varied technological gaps in three very important areas inter organization collaboration follow ups and preventing abandoned FIRs. The identified gaps will be crammed by planning technological interventions keeping in mind the distinctive constraints of the helpline portal. These interventions can result in more effective and efficient use of the helpline portal. However, our findings are specific to the helpline under study, additional case studies are needed to realize a generic understanding of such helpline portals. With our portal any girl facing harassment at work will register their criticism FIR through this portal. Once criticism FIR is submitted to the portal, it’ll be directly sent to the involved authority having jurisdiction to require action into the matter. In the development from manual to digitalization method we’ve got been supported by several technologies in creating factor easier quicker and smarter.
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